Returns & Refunds ★

RETURNS & REFUNDS

  • At FRANKIEBRUSH★, our returns policy is 14 days - We will only process refunds for items returned to us within this time period.

  • We will refund any items you are unhappy with, providing the items are in a re-sellable condition (unused, unopened, and in their original packaging).

  • Please note that original postage fees are non-refundable.

  • Once the goods have been returned, and providing they are in a re-sellable condition, we aim to process the refund within 14 days.

  • It is our customer’s responsibility to ensure the return arrives safely back to us. Either by tracked postage, or drop-off at The Studio ★.

  • If you wish to process a refund, please fill in the form below, within 14 days of receiving your items. We will be back to you within 48 hours.

Thank you ★

Contact us about a return.

Please fill in the form, and we will get back to you within 48 hours.

E: orders@makeupbyfrankie.com